Arena Fitness Superclub Membership
Terms & Conditions
a) These Special Conditions form part of the General Membership Terms & Conditions between Goodlife Operations Pty Limited (A.B.N. 59120953200) and Superclub members who joined from 1 March 2019 until 30 June 2019 and together constitute your membership agreement.
b) By signing your membership agreement and accessing the benefits of your Superclub membership, you agree to the Special Conditions contained in this document.
c) To the extent of any inconsistency with the General Membership Terms & Conditions, the terms of these Special Conditions shall prevail.
(d) These Special Conditions apply to both new members that have signed directly onto a Superclub membership (“Direct Superclub Member”) and existing members who have upgraded to a Superclub membership (“Upgrade Superclub Member”).
a) Members with Superclub Membership are entitled to bring a guest who is not a member to train for free on Friday, Saturday and Sunday during staffed hours.
b) Maximum of 1 guest visit per day on relevant days.
c) Member can bring one different guest for each free visit.
d) Guest must be accompanied by the Superclub member to gain access to the club.
(e) Prior to accessing the Participating Outlet, the guest must:
Provide proof of photo identification and sign Guest Register;
Provide name, age, address and phone number/email address;
Read, understand and agree to any terms of entry and club conduct; and
Read, understand and agree to any waiver and indemnity required by the Promoter.
(f) The guest can only access and use the club and its facilities in accordance with the Goodlife Age Policy which restricts access and usage of certain equipmentment to minors. The Age Policy can be found at www.goodlife.com.au.
g) Guest cannot have been a member of Goodlife Health Clubs (including previous brands Goodlife have acquired) for the past 12 months.
h) Guest only receives access to non-paid services (including gym floor and group fitness) and all paid services are excluded. Paid services include but are not limited to; Arena Championship Series, Arena Fit Series, Yoga Box and Small Group Training, Personal Training, 12 week Challenges, Bootcamps, or HYPOXI.
i)Where Clubs have 24hr operations, guests can only access the club during staffed hours as notified on the Goodlife website.
SUPERCLUB MEMBER DISCOUNTS
Superclub members are eligible for:
20% discount on the full price for entry into the Goodlife 12 Week Challenge.
10% discount on the full price of HYPOXI Fine Tune, Results and Transform memberships. Only valid at HYPOXI studios located in a Goodlife health club. Available to new HYPOXI clients only and not in conjunction with any other offer.
60% discount for any Arena Fitness challenges.
4. SUSPENSION & TRANSFERS
a) Superclub members are eligible for 4 weeks of free suspension per year and 1 complimentary membership transfer.
b) Complimentary transfer applies to normal $65 transfer fee only.
a) Activate Session: Upon payment of a $99 start-up fee, Superclub members are eligible for an initial 45 minute consultation with a Goodlife Fitness Professional. Activate sessions must be booked within 14 days of the commencement of the membership.
b) Complimentary Quarterly Coaching (QC): Superclub members are entitled to a complimentary coaching session with a Goodlife Fitness Professional once per quarter, and subject to the Quarterly Coaching terms and conditions displayed on the Goodlife website. Every QC appointment must be booked within 14-days of the quarterly-anniversary. Outside of this period, the QC is void. QC appointments cannot be saved for use at a later date.
c) Whilst this offer is available to current customers of a Goodlife Fitness Professional, or those who have previously commenced or completed a Goodlife Fitness Professional program, the Activate and QC appointments will be subject to availability and Goodlife will nominate a Fitness Professional to conduct the appointment. This is subject to change in the event the nominated Goodlife Fitness Professional is not available.
ARENA AND YOGA BOX ACCESS
Superclub members have unlimited access to exclusive additional group fitness classes where available, including; Arena Championship Series, Arena Fit Series, Yoga Box.
MEMBERSHIP DOWNGRADES & CANCELLATIONS
If a Direct Superclub Member decides to downgrade from a Superclub membership this is only available after the first 12 weekly payments have been made and the member must be downgraded to a full rate Active Plus membership on the same term. They must consult their Customer Service team directly at their home club to process this request.
If an Upgrade Superclub Member decides to downgrade from a Superclub membership this is only available after the first 12 weekly payments have been made and the member must be downgraded back to the membership type, rate and term that they were on immediately prior to upgrading to Superclub membership. They must consult their Customer Service team directly at their home club to process this request.
If an Arena Bundle has been purchased and the member validly cancels their Superclub membership within the Breathing Space period, the amount refunded for Bundle will be $100. The remaining $99 is retained by Goodlife in consideration for the non-refundable Arena merchandise that the member retains from their Arena Bundle purchase.
If a downgrade is required due to illness or injury the member must consult the Customer Service Team directly at their home club and the usual medical requirements as per the Goodlife Terms and Conditions would need to apply for this application to be accepted.
ARENA ACCESS & CODE OF CONDUCT
Members must abide by the Goodlife and Arena general terms and conditions including, but not limited to, not wearing shoes in the Arena studio, spraying feet upon entry into the Arena studio and bringing a towel, wraps and boxing gloves to all workouts. Arena Academy participants will be required to provide their own equipment that may include but not limited to mouthguard, shin pads, gloves and Gi.
Access to Arena is strictly for Arena members only and when accompanied by a staff member.
Access to the Fit Series area whilst reserved for a class is strictly for Fit Series members only and when accompanied by a staff member.
Arena Championship Series and Fit Series classes must be booked through the specified booking system, otherwise the member may not be permitted to participate in the Arena Championship Series or Fit Series class.
The Promoter or the Participating Outlets shall not be liable for any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, except for any liability which cannot be excluded by law and the member indemnifies the Promoter and the Participating Outlet in relation to any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury which is suffered or sustained.